Terms and Conditions

Copyright
By supplying us with artwork, you warrant that you have the copyright or licence for the image/artwork or written permission from the copyright owner to print it. Under no circumstances will SwiftPrint be responsible for any copyright issues arising as a result of you supplying us with any image or artwork in breach of copyright.

Artwork supplied
SwiftPrint cannot guarantee the final outcome of a print. You need to make sure that the art you supply is not of inferior quality and must be suitable for the print size required. We will do our best to give you a quality finish but we cannot be held responsible for the end product if your supplied artwork is of a poor quality. It is your responsibility to ensure that all colours, sizes and cropping areas are indicated and where necessary corrected. SwiftPrint will print exactly as supplied by you unless otherwise requested.

Right to refuse
SwiftPrint holds the right to refuse any work. Reasons may be if the artwork is deemed of very low quality or in contradiction with our business morals and principles. This may include but is not limited to: poor artwork, immoral or illegal materials.

Availability
At SwiftPrint, we do our best to stock most advertised materials at all times. We do however reserve the right to substitute materials when need be.

Prices
At SwiftPrint, our prices are competitive. However, we reserve the right to change these without prior notice.

Payments
SwiftPrint does not operate a credit facility. All orders of products need to be paid for upfront.

The work
SwiftPrint will do all the work in-house wherever possible. However, we reserve the right to outsource work if we deem it suitable or necessary.

Cancellations
SwiftPrint cannot cancel works which have been initiated and paid for.

The completed work
At SwiftPrint, we will do our best to give you a product as close to your request as possible. However, under no circumstances will SwiftPrint be responsible for colour-matching. Our discretion is final.

Delivery
We will do our best to deliver your products in the quickest possible time. SwiftPrint does not have any control over any courier companies. Deliveries could be delayed due to various reasons. In these instances, SwiftPrint will not be liable for any consequential loss. Please ensure that you CHECK your delivery before signing for it. SwiftPrint will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in perfect condition.

Free delivery only applies within the Kimberley border limits. Other areas will attract additional courier charges. Please note that SwiftPrint only makes delivery within the borders of South Africa.

Loss or damage
SwiftPrint will not be responsible for any loss or damage to your product when couriered. All goods are however automatically insured for R1000 during transportation. In order to claim we need to be notified of the problem upon delivery of the goods. Please check your delivery when receiving it.

Discrepancies
Any discrepancies in the final work delivered to you must be reported to SwiftPrint within 24 hours of receipt.